Emergency Plumbing Services
Leaking or Broken Pipes / Waterlines Symptoms: No or very little water coming out of faucets, toilets, etc. Flooding in or around house. Sound of water running when nothing is turned on.	Clogged Toilet Symptoms: Toilet will not flush at all. Any time a toilet doesn’t flush completely the first time. Very little water comes into the bowl after flushing.
Backed-Up Drain or Sewer Symptoms: Drain runs out very slowly or does not run out completely. Toilet does not flush. Clothing or dish washer is causing a back-up in other tubs or drains of any kind.	Hot Water Heater Problems Symptoms: Visible leaking or flooding. No hot water at all. Water is not getting hot enough. Running out of hot water too quickly.
Flooded Basement A flooded basement is a symptom that could be caused by a number of problems. The same steps, though, apply no matter what the actual cause of the flooding is.	Heating Problems Heating problems could cause one or many of these symptoms: Heat doesn’t come on. Furnace blows cool air only. Furnace makes unusual noises.

Leaking or Broken Pipes/Waterlines

1. You must first try and locate the water main for your house/building and shut off the water.
   
   -If you cannot locate it and there is NO immediate threat to life or property, don’t panic. We will help you locate and label it for future notice when we get there.
   WARNING: If there is a possible threat to life or property and you cannot locate or shut-off the water main, call your local Fire Department or your water utility and they can shut it off for you.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be and that you are taking these important steps in the meantime.
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. In the meantime, control any leaks or minor flooding problems using buckets or rags/towels until we arrive.
   
5. Make sure you inform everyone in your household or building that no running water is available and to avoid turning on any faucets or using any toilets until further notice. Post signs or tape off areas, if necessary.
   
6. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.

1. Do not continue to flush or use the clogged toilet.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be and that you are taking these important steps in the meantime.
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. Make sure you inform everyone in your household or building that the toilet is out of service until further notice. Post signs or tape off areas, if necessary.
   
5. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.

1. Don’t run water into drains or use toilets, dishwashers, or washing machines.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be and that you are taking these important steps in the meantime.
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. In the meantime, control any minor flooding problems using buckets or rags/towels until we arrive.
   
5. Make sure you inform everyone in your household or building that no running water is available and to avoid turning on any faucets, using any toilets, or using any dish or clothes washing machines, until further notice. Post signs or tape off areas, if necessary.
   
6. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.

1. Try shutting of your water heater, if the problem seems serious.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be and that you are taking these important steps in the meantime.
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. In the meantime, control any leaks or minor flooding problems using buckets or rags/towels until we arrive.
   
5. Make sure you inform everyone in your household or building that no hot water is available. Post signs, if necessary.
   
6. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.

1. Don’t run water into drains or use toilets, dishwashers, or washing machines.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be and that you are taking these important steps in the meantime.
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. In the meantime, control the flooding problem using buckets or rags/towels until we arrive.
5. Make sure you inform everyone in your household or building that no running water should be used and to avoid turning on any faucets or using any toilets until further notice. Post signs or tape off areas, if necessary.
   
6. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.
   

1. WARNING: A gas, oil, or electric furnace of any kind is not something that you should attempt to fix or service yourself. Leave it to the professionals and move on to #2.
   
2. Call or e-mail South West Plumbing and inform us what the problem seems to be. Please, make sure to specify for us if your furnace is either gas, oil, or electric when you call (this helps us to send the technician with particular expertise to you).
   
3. We will send the South West Plumbing technician in your area to you in order to inspect, diagnose, and solve your problem!
   
4. In the meantime, try to maintain warmth by keeping doors and windows to the outside shut, and in extreme cases, wear plenty of layers or have blankets for you and your family.
   
5. Make sure you inform everyone in your household or building that no heat is available and to keep warm as best they can, until your technician arrives.
   
6. After we have arrived and solved your dilemma, let us know how we did!! We have an online feedback form ready for your comment. We appreciate your honest feedback.