It’s something we say, and have said for years when our people pick up the phones here at South West Plumbing. For instance, if you called our phone number RIGHT NOW you’d hear the phone pickup and one of our FABULOUS call-takers would begin the call with: “It’s a Great Day at South West Plumbing!”, and then proceed to introduce themselves and offer to help you. Try it out sometime! It’s not only a scripted and practiced response, it’s a ...Continue Reading →
News & Events
When you call South West Plumbing, whether you live in Seattle or anywhere in King, Pierce, and Snohomish counties, we want you to know that there are certain things that you can expect to get from your plumbing service experience. So, here are the steps and details of what we provide our valuable customers …
What to expect when you call South West Plumbing:
When you have a plumbing or heating need, you want it handled quickly, and efficiently. We want you ...Continue Reading →
Spring is here and it’s time to think about fixing up the house for summer guests. How is that guest bath looking anyway?
The quickest, easiest way to improve the looks and function of your bathroom is with a new sink, faucet and maybe a toilet. These 3 things are the most common items customers choose to replace and are also the most frequently used fixtures.
A new water-saver toilet
A new Continue Reading →
In a recent search of the internet we discovered some great information. Customers are looking for answers to their plumbing problems online and what they are finding is not what they want or need.
In a recent search on “You Tube” The most popular plumbing repair searches were, in order:
How to install a toilet
How to solder a pipe
How to repair a shower valve
How to repair a bathroom faucet
How to replace a kitchen faucet
Hundreds of thousands of people ...Continue Reading →
I get calls everyday wanting to know if there is such a thing as plumbing insurance. The short answer is, YES. You can insure anything that you want if you are willing to pay the premiums.
Now, for the more accurate answer: Most typical homeowner policies do not cover plumbing expenses.
When there is a plumbing emergency such as a leak in a pipe on the second story causing water to cascade through your kitchen light fixture, it has been my experience ...Continue Reading →
Hope you enjoy this little bit of Christmas parody………
T‘was the month before Christmas and throughout the abode
Were rusty old faucets and an outdated commode.
The plans had been made to have guests come a’callin
But the plumbing was needin’ some quick overhaulin’.
I was frettin’ and stressin’ as I thought of the cost
My mind was a spinnin’, my spirit was lost.
The days, they flew by like the leaves in a gust,
I needed a plumber… But who could I trust?
The holiday cards began arriving ...Continue Reading →
First off we want to thank all of our customers for calling South West Plumbing over the last few weeks. When the cold hits and the storms bring the heavy rains we get especially busy and although we work very hard to get to everyone that needs service, sometimes we get delayed.
Our techs were working day and night to get to all the people that had no heat or frozen pipes or flooded basements. It took us several days to ...Continue Reading →
Winter is just around the corner!
Every year we get hundreds of calls for broken water pipes. This time of year the cold weather sneaks up on us and before we know it, it’s 20 degrees and things start breaking. Now is the time to start thinking about insulating pipes, covering hose faucets, and winterizing vacation property or any property that might be vacant.
If you do suffer water damage from a freeze break, you’re probably covered. (check out the link below) ...Continue Reading →
Top Ten Reasons customers call South West Plumbing:
10: They love to speak with the friendly ladies who answer the phone.
9: They want a technician at their house today.
8: Their spouse told them to.
7: The guy on the commercial looked so friendly.
6: That dripping faucet won’t fix itself.
5: Last nights dinner showed up in the bathtub.
4: The technician was so Clean, Courteous, and knowledgeable last time
3: My Dad used them.
2: The jingle keeps ...
IF YOU ARE A CUSTOMER that has had a good experience with us, we’d appreciate it very much if you would find a reputable review site and post your experience there. Of course, we’d also like you to follow us on twitter, facebook, and this blog, but the review alone will do wonders. Unfortunately, the loudest folks always seem to be the negative ones. We get so many great words of encouragement and many thanks for our high level of ...Continue Reading →